Customer Information

Return Policy


If you are not completely satisfied with your order when it arrives, any item in new, unused condition in the original packaging may be returned for a full refund or exchange within 30 days of purchase (shipping charges not included). Manufacturers Warranties will be honored through the manufacturer.

When your package arrives we want it to be better than you expected. If it is not, we want to know about it. We encourage you to contact us by e-mail or by phone to resolve any issues regarding purchases or products.

In the event that merchandise is damaged in shipment, please retain merchandise, records and all packing materials for inspection by carrier. Contact us at
407-327-8467 to initiate the claims process.